 | Top Level Introduction |
 | PRS Essential Reference |
| Overview |
| Learning to Use the PRS |
| Key Concepts |
| Data Entry |
| Unlocking, Saving and Undoing Records |
| Form and Datasheet Views |
| Adding, Editing and Deleting Data from Record Lists |
| Personnel |
| Sites |
| Vacancies |
| Vacancy Types |
| Vacancy Status |
| Candidate Activity |
| Vacancy Activity Manager |
| Vacancy Owners and Sharers |
| Candidate Vacancy Rankings |
| Invoices |
| Notes |
| Notes Lists |
| Notes Entry |
| Notes Tool |
| Notes Selection |
| Notes Options |
| Notes Reports |
| Note Types |
| System Notes |
| Notes Audit Histories |
| Reminders |
| Favorites |
| Goto List |
| Searching and Navigation |
| Finding and Replacing Data |
| Retired Personnel and Sites |
| Skills |
| Industries |
| Billings and Commission Calculations |
| Skills Based Pay Rates |
| Vacancy Rosters |
| Roster Tool |
| Personnel Roster |
| Vacancy Roster |
| Roster Commands |
| Roster Entry Details |
| Exported Roster Entry Files |
| Timesheets |
| Document Management |
| Document Linking |
| Document Manager Tool |
| Document Templates |
| Document Search Tool |
| Printed Letter Mail Merge Example |
| Address Labels Mail Merge Example |
| Document Management Guidelines |
| Personnel Tags |
| Messaging |
| Placing Phone Calls |
| Expenses |
| Spell Checking |
| Database Audits |
| Security |
| Exporting PRS Data |
| Importing Data Into the PRS |
| Offline Access |
| Tips |
| Wildcards |
| Keyboard Shortcuts |
| Database Vocabulary |
| Product Support |
| PRS Administration Guide |
| Introduction |
| Prerequisites |
| Client PC Software Requirements |
| Client PC Hardware Requirements |
| Server Software Requirements |
| Server Hardware Requirements |
| Network Guidelines |
| Anti-virus Software |
| Installation Procedures |
| Planning the Installation |
| Shared Data Installation |
| Client Installation |
| Moving the PRS Client to a new PC |
| Runtime Installation |
| Managing Shared Data Locations |
| Installation Options |
| Upgrading the PRS |
| Uninstalling the PRS |
| Configuration Options |
| General Options |
| File Locations |
| Shared Data Folder |
| Documents Folder |
| Export Folder |
| Document Search Path |
| Indexed Documents Folder |
| Document Save Folder |
| Document File Name Format |
| Security Options |
| Appearance Options |
| Mail Options |
| PRS Client INI File |
| Mail Data |
| HTML Mail Signatures |
| SMS and Phone Options |
| Phone Call Prerequisites |
| Configuring the Windows Dialer |
| Configuring an alternative Phone Dialer |
| SMS Prerequisites |
| Skype Prerequisites |
| Clickatell Account Options |
| SMS HTTP Server |
| Exporting PRS Data |
| Exporting Web Pages |
| Web Page Files |
| Web Index Categorisation |
| Categorisation by Permanent or Contract |
| Categorisation by Vacancy Reference |
| Categorisation by Occupation |
| Automating Web Page File Delivery |
| Exporting Vacancy Files |
| Vacancy File Formats |
| Automating Vacancy File Delivery |
| Enabling Vacancy File Formats |
| Viewing Vacancy Publication Files |
| Vacancy Publication Options |
| Publication Map Files |
| HTML and XML Templates |
| Offline Access |
| Vacancy and Personnel custom fields |
| PRSMon Administration Program |
| PRSMon Commands |
| Set/Unset Database Password Command |
| Compact and Backup Database Command |
| Upgrade Database Command |
| Rebuild Database Command |
| Command-line Execution |
| Report Templates |
| Backing up the PRS |
| Database Maintenance |
| Troubleshooting |
| Basic Problem Diagnosis |
| Client Related Problems |
| Server Related Problems |
| Email Problems |
| Setup and Installation Tips |
| License Management |
| Product Support |
| PRS Frequently Asked Questions |
| What is this document? |
| How can I control the types of files that are indexed? |
| Can I customise the published HTML Web page layouts? |
| Can I disable Outlook secruity messages when I send mail? |
| Can I format HTML Email messages? |
| Can I format EMails messages and published Vacancy Web pages? |
| Can I include raw HTML markup in published vacancies? |
| Can I use Open Office with the PRS document linking feature? |
| Can I run more than one PRS client on my PC? |
| Can the PRS accomodate personnel with multiple Email addresses? |
| Can the PRS run under Microsoft Terminal Services? |
| Do I require Microsoft SQL Server to run the PRS? |
| Help, I'm getting weird billings figures in the Commission and Billings reports |
| How can I access the PRS data when I'm out of the office? |
| How can I add a photo to a Personnel record? |
| How can I customise PRS reports? |
| How can I search for each occurrence of text values within a field? |
| How can I disable the email signature? |
| How can I merge locations |
| How can I set the next invoice number? |
| How do change the location of the PRS database? |
| How do I adjust roster entries for holiday pay rates? |
| I can't find moved mail messages! |
| How define our own searchable personnel, site and vacancy attributes? |
| I Don't need all these foreign locations! |
| I get a 'Linked file not found' message when I try to open a linked document but I know it hasn't been deleted? |
| I get a Skipped exit status 3 message when scanning and indexing PDF documents, why? |
| I get an error when I try to send an email from the PRS, why? |
| I'm mail merging address labels and want print the street address if the postal address is blank, can this be done? |
| I've just upgraded to a new PC and now I get a 'license count exceeded' message, why? |
| Installing the Windows 2000 Jet Service Pack option results in a message that the existing version 'is newer', should I be worried? |
| Is it possible to categorise published vacancy Web indexes other than permanent/contract? |
| Is Outlook Web Access compatible with the PRS? |
| Is there any way of making non mandatory fields mandatory? |
| Is there a utility to merge and synchronise PRS databases? |
| Is there any way to disable the Tag Lock warnings? |
| Our tax is not called GST, how do can I change it? |
| Reentering Commission Splits every time I enter a timesheet is a pain, is there a shortcut? |
| Some contract vacancies are missing from the New Timesheet Tool and Existing Timesheet Tool! |
| The Document Search Tool is not finding all the documents, why? |
| The Form has no Print button, how can I print it? |
| The phone numbers on the Personnel form are wrong, how can I delete them? |
| The PRS occasionally changes words and abbreviations that I enter, what's going on? |
| The PRSMon Database Administration program times out even though all users have been logged off, why? |
| We use a Candidate Activities that are not the list, what can we do? |
| What exactly does the 'Refresh Form Lists' command do? |
| What do messages like 'Could not save; currently locked by user XXX on machine YYY mean? |
| What's the best way to add a new user who is to take over the role of previous user? |
| What's the best way to manage a recruitment 'campaign' with the PRS? |
| What's the best way to send invoices and reports electronically? |
| When I change global options on one PC they are not visible on the others, why? |
| When I open a document from the PRS nothing seems to happen! |
| When I print a 'Placements Analysis' report for a specific consultant statistics for other consultants appear, why? |
| When I send an Email from the PRS the sender address is wrong? |
| Why are date fields to wide for the display areas? |
| Why are some consultant names in parenthesis |
| Why are some of the Site manager entries blank? |
| Why is the Owner name missing on some old Vacancies? |
| Why is the PRS not compatible with 64 bit versions of Office |
| Why is there a discrepancy between billings on the Placements Analysis and Consultant Billings reports? |
| Why are the Replace Options are Missing from the Find command dialog box? |
| Why can't the PRS start the spell checker? |
| Why is my Offline data out of date? |
| Why did I get a Microsoft Office setup prompt when I first started the PRS? |
| Why do printed reports overflow the right hand margin? |
| Why does the Document Indexer skip some Microsoft Word documents? |
| Why does the Find menu command not work? |
| Why does the Skills Scanner generate an error with some Microsoft Word documents? |
| Why does Microsoft Outlook appear to be frozen while I'm composing an Email from the PRS? |
| Why does the 'Filled by' item in Status drop-down list on the Vacancy form not show our company name? |
| Why don't all the keyboard shortcuts work? |
| Why is my PRS slow? |